First Chair Referral and Credit Program

Welcome to First Chair's Referral and Credit Program ("Credit Program")! First Chair is operated by Kassa Labs, Inc. (doing business as First Chair). Capitalized terms not defined in this Credit Program have the meanings given First Chair's Terms of Service available at https://www.firstchair.app/terms-of-service. In the event of any conflict between this Credit Program and the Terms with respect to the Credit Program, this Credit Program prevails. By participating in the Credit Program, you agree to be bound by these provisions.

1. Program Definitions

In this Credit Program:

• "Credit" means a sign-up credit or referral credit issued by First Chair, as applicable.
• "Referral Link" means the unique link or code provided by First Chair.
• "Referred User" means a person, unaffiliated with First Chair, who, within the Referral Attribution Window (as set forth in the relevant table in Section 3 below) of clicking on your Referral Link, opens an Account, as recorded by First Chair's tracking systems (including a cookie window matching the Referral Attribution Window). Last-click attribution applies. For clarity, offline deals and enterprise customers do not qualify as Referred Users.

2. Eligibility; Participant Representations

The Credit Program is open to End Clients with an active First Chair Account in good standing. First Chair may, in its sole discretion, determine eligibility and exclude any End Client from participation.

By participating in the Credit Program, you represent, warrant and undertake that: (1) you have the legal capacity and authority to participate, and you do not use automated means or "bots" to register or generate referrals; (2) if an individual, you are at least eighteen (18) years old; (3) you will not target minors as Referred Users; (4) you will not violate any third party rights, including intellectual property and privacy rights; (5) you will comply with all applicable laws (including marketing and anti-spam laws such as the US CAN-SPAM Act of 2003, and applicable trade and export control laws), and will only send referral communications to recipients who have opted in to receive them; and (6) you will not make or publish any disparaging statements about First Chair, the Services or First Chair's personnel.

3. Issuance and Amounts

Current Credit amounts, including the one-time sign-up Credit, the referral Credit per Referred User, and the applicable aggregate cap, are as will be determined by the Company from time to time, as set forth in the relevant table in this Section below. Credits are stackable across a single order within the Services, such that sign-up Credits and referral Credits may be combined and applied to the same order, subject to the order total. No interest accrues on Credits.

Current Credit Program Parameters

4. Validity and Redemption

Credits are valid for the Credit Validity Period (as set forth in the table in Section 3), measured from the date of issuance and will expire automatically thereafter, with no obligation on First Chair to extend, replace or refund expired Credits. Credits may only be applied toward the purchase of items and Reports through the First Chair concierge service available via the Services, and, for the avoidance of doubt, not for any purchases made via Third Party Services or towards Platform subscription fee payments. Credits have no cash value, are non-transferable, and may not be exchanged for cash, refunded or withdrawn.

5. Refunds and Cancellations

If your subscription to the Services was paid for in whole or in part with Credits and is later refunded or cancelled by First Chair, other than in case of your breach of the Terms or this Credit Program, then the Credit portion shall be returned as Credits (not cash) with the original expiration date. First Chair's calculations regarding Credits are final.

6. Fraud and Forfeiture

Fraud, self-referral, multiple or fake accounts or other abuse of the Credit Program is a material breach of the Terms. In case of any of the foregoing, First Chair may, with immediate effect, void or reclaim Credits (including accrued Credits) and suspend or terminate participation and the End Client's account. All Credits are automatically forfeited on termination of the End Client's account or your Credit Program participation due to your breach.

7. Modification and Termination

First Chair may terminate your Credit Program participation for any reason, including your breach of the Terms, and you may terminate your Credit Program participation, in each case – by email notice or notice provided via the Platform or Website. First Chair may modify, suspend or terminate the Credit Program at any time in its sole discretion, with notice through the Platform or Website. In addition, First Chair may issue, withhold, cap or change Credits (including amounts and eligibility) at any time in its sole discretion, with notice through the Platform or Website. If you disagree with such modification, your sole remedy is terminating your participation in the Program by notice to First Chair, within 30 days of the date you receive notice of the change. Your continued Credit Program participation after notice constitutes your acceptance of the revised Credit Program terms.

8. Program Operations

First Chair is not obliged to issue any Credits, may set off Credits issued in error or otherwise unearned against existing or future Credits and may suspend Credit accrual or redemption.

‍